Bright & Early — Terms of Service
Effective date: 1 October 2026
Last updated: 1 October 2026
These Terms are an agreement between you and Bright and Early (Pty) Ltd ("Bright & Early", "we", "us") governing your use of the Bright & Early app and services (the "Service"). By creating an account you agree to them.
1. Who can use Bright & Early
You must be at least 18 years old and legally entitled to work in South Africa. By using the Service you confirm you meet these requirements.
2. What Bright & Early is (and isn't)
Bright & Early is a marketplace that helps workers and people hiring find each other. We are not your employer, not a party to any agreement you make with a hirer, and not a labour broker. Workers operate as independent contractors and are responsible for their own work, taxes, tools, and legal compliance. We do not guarantee that you will receive bookings or work.
3. Your account
- Provide accurate information and keep it up to date.
- Keep access to your mobile number secure — sign-in codes are sent there.
- One account per person. You are responsible for activity on your account.
4. Your profile and content
You keep ownership of the photos and information you upload. You grant us a non-exclusive licence to host and display them within the Service to operate it (for example, showing your portfolio to potential hirers). Don't upload content you don't have the right to use, or that is unlawful, misleading, or infringing.
5. Verification
You may verify your identity — with your South African ID number (checked with the Department of Home Affairs through our verification partner) or, for foreign nationals, your passport and a valid work permit — and submit credential documents. You must only submit your own, genuine documents. We may review, accept, or reject them, may show a "verified" status once approved, and may remove it if a document is found to be false or a permit expires. How we handle these documents is set out in our Privacy Policy. Verification is not a guarantee of any worker's identity, skill, conduct, or the quality of their work, and hirers must use their own judgement.
6. Acceptable use
Don't: provide false information; impersonate others; harass or defraud anyone; misuse the Service or attempt to break its security; scrape or misuse other users' data; or use the Service for anything unlawful.
7. Payments
The current version of the Service does not process payments. Any arrangement, price, or payment for work is strictly between the worker and the hirer. If we introduce payments later, additional terms will apply.
8. Disclaimers
The Service is provided "as is". To the extent permitted by law, we disclaim warranties of availability, fitness for a particular purpose, and that the Service will be uninterrupted or error-free. We are not responsible for the acts, omissions, work, or conduct of any user (worker or hirer).
9. Limitation of liability
To the maximum extent permitted by law, Bright & Early is not liable for any indirect, incidental, or consequential loss, or for any loss arising from dealings between users. Nothing in these Terms limits liability that cannot be limited under South African law (including the Consumer Protection Act where it applies).
10. Indemnity
You agree to indemnify Bright & Early against claims and losses arising from your use of the Service, your content, your work for a hirer, or your breach of these Terms.
11. Suspension and termination
We may suspend or close accounts that breach these Terms or pose a risk to the community. You may stop using the Service and delete your account at any time (Profile → Account details → Delete account).
12. Changes
We may update these Terms. Material changes will be notified in the app; continued use after the change means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have jurisdiction.
14. Contact
Bright and Early (Pty) Ltd · hello@brightandearly.work · +27 21 301 0589 · 19 Springbok St, Cape Town
Support: support@brightandearly.work